
For more than 40 years, Linde has been supporting its vast Australian customer base through an extensive
company owned branch network and an ever-growing distributor network.
Our mobile service fleet, which has over 120 factory trained and graded technicians, is managed by a fully
computerised control centre where each inbound call is logged and allocated. All vans have GPS tracking
to ensure rapid response from the nearest technician to your site. Each job is monitored by our service
control team until it is satisfactorily completed. Our average response time from receiving a call to the
forklift service technician arriving on site is less than 2 hours for metropolitan areas.
Our unique in-van terminals provide the capacity to present our customer with a detailed
job description and record at the completion of the job.
As fleet management specialists, we can provide specific, tailor-made reports to our customers which details
all facets of fleet performance, up-time, contract repair and non contact or damage costs. These reports
assist our customers in the day to day management of their forklift fleet.
As with most European manufactured automotive products, Linde forklift service intervals are far greater
than those of Asian of American manufactured forklift equipment. Linde forklift service intervals are between
500 and 1,000 operating hours, depending on the model, whilst other forklifts require scheduled maintenance
every 175-250 operating hours. The result is greater uptime for our products and our customers.
In each of our National branches we have a service team led by a state based Service Manager who is supported
by a General Manager Service. Our service management team is available should our customers require specific
assistance.
Linde Service, offering premium support for our premium product range.
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